Riu Tequila Hotel Playa del Carmen | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Lote 19 Avenida Xaman-Ha, Manzana 3, Playa del Carmen, Mexico, 77710

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

Bed options:

1 Double bed

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Standard Junior Suite

Max:

4 persons

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Playa del Carmen 1.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.7 mi

Cancun (CUN) 37.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Free parking

Baggage storage

24-hour services

24-hour reception

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
Limited time reception
Reception
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Baggage storage
Elevator
ATM/Cash machine
Gift/Newsstand
Beauty salon
Multilingual staff

Sports & Fitness

Fitness center
Kayaking
Pool tables
Fitness studio

Services

Free beach shuttle
Room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Medical facilities service
Stores/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Poolside snack bar
Beach bar
Snack bar
Coffee/Tea in lobby
Espresso machine
Free breakfast
Buffet breakfast

Business

Business center
Meeting/ Banquet facilities

Children

Paid babysitting/ Child services
Children's pool
Kids club
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Night club
Entertainment
Garden area
Barbeque grills
Television in lobby
Spa & wellness center
Sauna
Jacuzzi
Treatment room

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Balcony

Bathroom

Towels

Media

Television
Paid movies
Telephone
AM/FM alarm clock

Location

Lote 19 Avenida Xaman-Ha, Manzana 3, Playa del Carmen, Mexico, 77710

Map view

Lote 19 Avenida Xaman-Ha, Manzana 3, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.6 mi

152 Calle Quinta Avenida

Quinta Avenida

1.9 mi

Carretera 109

Cenote Calavera

1.7 mi

Beach

Playacar Beach

2.2 mi

Parks

Xel-Ha Park

3400 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2600 ft

Zona Arqueologica Playa del Carmen

1.2 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.8 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

4600 ft

Mall

City Club

3700 ft

Mall

Starbucks

3800 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

4300 ft

Calle Carretera Federal 109

Cenote Carwash

2.1 mi

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

2.1 mi

Av. Benito Juárez

Los Fundadores Park

1.5 mi

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.4 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.5 mi

Playacar

Ruinas Mayas

1.1 mi

Playacar

Xaman Ha Ruins

1.2 mi

Parks

Parque La Ceiba

1.4 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.6 mi

Museums

Museo Frida Kahlo Playa Del Carmen

1.8 mi

5ta Avenida

Galeria de Arte 5ta Avenida

1.6 mi

Museums

3D Museum of Wonders

1.8 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

1.7 mi

Spa Center

Ferry Cozumel

1.5 mi

Amusement Park

Skydive Playa

1.4 mi

Mall

Plaza Antigua

1.3 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

1.9 mi

Nearby

Mall

Playacar Center Shopping Mall

1600 ft

Restaurants

Barra Artesanal

1400 ft

Paseo Xaman Ha 42

Il Piemonte

1500 ft

Paseo Xaman Ha

Les Crepes de Paris

1.7 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Buenerrimo

1.4 mi

Ave. Paseo Tulum Local 17

Kokoro sushi

1.4 mi

Playacar Fase 2

Reviews and Ratings

Reviews from guests about their experience.

76%

loved their spa retreat and can’t wait to return.

7.6/10

Very good

Rooms

9.4

Location

8.8

Service

9.8

Dining

8.4

John

United States of America, March 2025

6.4/10

I had a fantastic stay at Riu Tequila. the hotel is beautifully kept and offers numerous activities for families. The variety of dining options was impressive. though getting reservations for the steakhouse was a challenge. Overall, the staff was incredibly attentive and the pools were relaxing.

Rooms

10.0

My room was spacious and cleaned daily, with fresh towels provided. The air conditioning kept it cool and comfortable throughout my stay.

Service

10.0

The service was excellent, especially at the pool bar and sports bar. Staff went above and beyond to ensure I had a great experience.

Location

9.0

The resort is set in stunning, jungle-like grounds, which made it feel peaceful and secluded. It was close enough for short walks to the beach and local shops.

Dining

9.0

Dining options were good with plenty of variety. I particularly enjoyed the grilled salmon. the buffet always had something to satisfy my cravings.

Facilities

9.0

The facilities, including the pools and daily activities, kept me entertained. The beach shuttle made getting to the beach easy, too.

Ira

United States of America, February 2025

7.2/10

I had an amazing stay at Riu Tequila. The hotel itself has undergone a beautiful refurbishment, enhancing its charm while offering upgraded facilities. While the service was really good, and the dining options were diverse, I did encounter a few minor drawbacks such as the heat in some dining spaces and a few issues with meal bookings. Overall, I would absolutely recommend this hotel for a fantastic vacation in Playa del Carmen.

Rooms

9.0

My room was spacious and well-kept, with modern amenities. Daily cleaning was thorough, and I appreciated the fun towel art created by the staff.

Service

10.0

Service throughout my stay was fantastic, especially from the pool bar staff who went above and beyond. The staff was friendly and always ready to assist.

Location

9.0

I loved the beautiful jungle-like grounds and the lush gardens. The hotel’s location allowed easy access to nearby shops and was just a pleasant walk to Playa Del Carmen.

Dining

8.0

The variety of dining options was impressive, with a good mix of quality foods. I especially enjoyed the Italian restaurant, though booking could be a bit of a hassle at times.

Facilities

8.0

The hotel had excellent facilities, including clean pools and a fun sports bar open 24 hours. However, the pools did get quite warm by midday.

Kevin

United States of America, February 2025

5.2/10

My stay at Riu Tequila was nothing short of fantastic. the staff were friendly, the facilities were impressive, and the food options were plentiful. I loved the clean, spacious rooms and the gorgeous tropical surroundings. However, the entertainment didn’t quite grab my attention, and I wish there were more relaxing spots to enjoy live music.

Rooms

10.0

The room was spacious and impeccably clean, featuring a king bed and modern amenities. I appreciated the daily cleaning and fresh towels, along with the lovely terrace overlooking the gardens.

Service

10.0

Service was great, with staff going above and beyond to ensure we had a nice experience. Whether at the pool bar or the main restaurants, they treated me with a genuine smile and prompt service.

Location

10.0

The hotel is tucked away in jungle-like surroundings, providing a relaxing atmosphere while being just a short walk to bustling shops. The beach access is convenient, with a lovely path or a quick golf cart shuttle available.

Dining

9.0

Food was varied and delicious at the buffet, especially breakfast with fresh omelettes and pastries. The a la carte dining experiences were decent, but the buffet was definitely the highlight for me.

Facilities

10.0

The complex offered five pools and well-manicured gardens. I particularly enjoyed the ease of access to the beach and the complimentary beach towels and service.

George

United States of America, January 2025

5.4/10

I had a pleasant stay at Riu Tequila, where the spacious and newly renovated rooms provided a clean and comfortable environment. The beachfront was beautiful, with no rocks to worry about, but the short walk to get there was a bit of a hassle. The food was decent overall, although the buffet did get repetitive after a while. The staff were incredibly friendly and always willing to help, but the service could be inconsistent at times. 🌴🍹

Rooms

8.0

My room was spacious, clean, and newly renovated, though the open-plan layout felt a bit strange.

Service

9.0

The staff were friendly and genuinely helpful, providing fantastic service at the pool bar and other areas.

Location

7.0

The resort is set in beautiful jungle-like grounds, and while not directly on the beach, the walk wasn't too bothersome.

Dining

7.0

The food was good with several restaurant options, though I found the buffet repetitive after two weeks.

Facilities

6.0

I enjoyed the pools and other facilities, but some areas felt overcrowded, especially during busy times.

Mike

United States of America, November 2024

5.8/10

I had a fantastic stay at the Riu Tequila. the staff were incredibly welcoming and helpful. The food was plentiful and diverse, although the pools were a bit warmer than I preferred. Overall, it was an enjoyable experience despite some minor noise issues during entertainment.

Rooms

10.0

My room was immaculately cleaned daily. I loved that it had a mini-bar stocked with drinks, which was a nice touch. The decor maintained the charming Mexican theme, and it was spacious.

Service

10.0

The service went above and beyond. every staff member from the management to the gardeners made me feel welcomed and attended to my needs with a smile.

Location

9.0

The hotel's location was beautiful, surrounded by jungle-like gardens. it was a quick walk to the beach, and I appreciated the complimentary shuttle service.

Dining

9.0

Dining was a highlight, with a stunning variety of options. I enjoyed the Mexican dishes and the buffet offered many choices, though I found the baked beans a bit off.

Facilities

8.0

Facilities like the 24-hour sports bar were great. and I loved the pool area, even if some pools were a bit too warm.